Where are products shipped from?

Our fulfillment network operates from multiple locations globally to ensure fast and efficient delivery to your doorstep.

We ship from the warehouse closest to your location, depending on stock availability to reduce delivery times. We have warehouses in Australia, US and China.

This helps reduce delivery times and gets your wellness products to you sooner.

 

How long before my order arrives?

Orders are shipped 1-3 business days after an order is placed.

Expect your package to arrive within 5–10 business days via Australia Post or International Post.

 

If your order hasn’t arrived on time, please:

1. Double-check your tracking number

2. Inspect your mailbox or delivery area

3. Then contact our team — we’ll ensure everything stays on track.

 

Which days do you ship?

We ship orders Monday to Friday, excluding public holidays.

 

How do I track my order?

After placing your order, you’ll receive an order confirmation email.

Once your package is packed and ready, we’ll send you a shipping confirmation along with a tracking number so you can follow its journey to your doorstep.

Didn’t receive an email? Have a question?
Contact us here — we’re here to help.

 

What if I want to update my shipping address or change my order?

If you made a mistake at checkout, reach out to us as soon as possible.
While we’ll do our best to correct it before dispatch, we can’t guarantee changes once the order is processing — our team works fast to get your items out for delivery the same day.