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These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”) and the purchase of our products and services (the “Service”). By using our Site or purchasing from us, you agree to be bound by these Terms, as well as any other policies referenced herein or made available via hyperlink.
If you do not agree to all the Terms, you may not use our website or services.
This website is operated by Rei Hirano’s Comfort Emporium. Throughout the site, the terms “we,” “us,” and “our” refer to Rei Hirano’s Comfort Emporium. We offer this website and all associated services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By using our store, you confirm that you:
You agree not to:
Violation of these terms may result in immediate termination of your access to our Services.
Orders are shipped 1-3 business days after an order is placed.
Expect your package to arrive within 5–10 business days via Australia Post or International Post.
Please review our Shipping & FAQ Page for full details.
We aim to keep all product descriptions, prices, and images as accurate as possible. However, we do not guarantee that all information is complete, current, or error-free. We reserve the right to update or correct information at any time without prior notice.
Product prices and availability are subject to change without notice. We may:
We do not guarantee that the quality of any product will meet every personal expectation, though we strive to exceed them.
You agree to provide accurate and up-to-date billing, shipping, and account details so that we can process your order correctly. We reserve the right to:
Please refer to our Returns & Refunds Page for more information on returns.
All content on this site — including text, graphics, logos, and images — is the intellectual property of Rei Hirano’s Comfort Emporium and is protected by copyright and trademark laws.
You may not:
Our store is powered by Shopify Inc., which provides secure hosting and ecommerce capabilities. We may link to third-party websites or tools over which we have no control or responsibility. Use of these tools or websites is entirely at your own risk.
By submitting reviews or photos, you agree that:
We reserve the right to moderate or remove reviews that violate our guidelines.
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. We use SSL encryption, Shopify PCI-DSS compliance, and industry best practices to keep your information safe.
We may terminate or suspend your access to the Services at any time, without prior notice, if we believe you have violated these Terms.
We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” and “as available” without warranties of any kind. We are not liable for any direct or indirect damages resulting from your use of the website or purchased products, except as required by law.
These Terms are governed by the laws of Australia. Any disputes shall be handled under Australian jurisdiction.
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with the revised effective date. Your continued use of the site implies acceptance of the updated terms.
If you have any questions about these Terms, please contact us:
📧 hello@rei-hirano.com